D365Prod311 created Sewer Wastewater, 12/22/2023 11:46:43 AM

Routed To Department: 20389839-2301147761

12/22/2023 07:18:41
12/22/2023 1:16:48 PM - Case # 20389839 -2301147761: An inspector has been assigned for further investigation, we will provide you with additional updates as information becomes available.

12/22/2023 10:02:44
12/22/2023 4:00:45 PM - Case # 20389839 -2301147761: Inspection has been created to address the issue you reported. We will provide additional updates as information becomes available.

12/23/2023 10:54:40
12/23/2023 4:53:55 PM - Case # 20389839 -2301147761: Inspection has been created to address the issue you reported. We will provide additional updates as information becomes available.

12/23/2023 10:54:43
12/23/2023 4:53:55 PM - Case # 20389839 -2301147761 : A City crew has been working on site and completed an inspection that was linked to an issue you reported.

12/25/2023 07:58:50
12/25/2023 1:58:35 PM - Case # 20389839 -2301147761: A Waste Water - Repair work order has been created to address the issue you reported. We will provide you with additional updates as information becomes available.

12/25/2023 07:58:47
12/25/2023 1:58:34 PM - Case # 20389839 -2301147761 : A City crew has been working on site and completed an inspection that was linked to an issue you reported.

Main line is full again.

Water is backing up into bathtub

Sent an email dispatch.

HPW Escalation -**************** - Sewer Wastewater - 20389839-2301147761 - 13346 Knollcrest St-
Work Order # 15381963 - Released for Waste
Sewer Wastewater - 20389839-2301147761 - 13346 Knollcrest St- Saved

CARLOS PLACIDO --**************** states they came by (jet truck ) and they left w/o doing anything asking why ? Then states in Spanish if the fence is in way to cut it states just wants issue fixed has his grandchild and cant use the restroom and neighbor states can enter threw his yard the house behind his. Asking for contact in spanish

01/12/2024 06:08:56
1/12/2024 12:08:38 PM - Case # 20389839 -2301147761: Inspection has been created to address the issue you reported. We will provide additional updates as information becomes available.

01/12/2024 07:54:49
1/12/2024 1:53:12 PM - Case # 20389839 -2301147761: Inspection has been created to address the issue you reported. We will provide additional updates as information becomes available.

01/12/2024 07:54:53
1/12/2024 1:53:12 PM - Case # 20389839 -2301147761 : A City crew has been working on site and completed an inspection that was linked to an issue you reported.

01/12/2024 10:16:45
1/12/2024 4:15:18 PM - Case # 20389839 -2301147761: A City crew has been working on site and completed a work order 15381963 that was linked to an issue you reported.

01/12/2024 10:16:49
1/12/2024 4:15:18 PM - Case # 20389839 -2301147761: A Fence Restoration work order has been created to address the issue you reported. We will provide you with additional updates as information becomes available.

01/12/2024 10:16:51
1/12/2024 4:15:18 PM - Case # 20389839 -2301147761: A Landscape Restoration work order has been created to address the issue you reported. We will provide you with additional updates as information becomes available.

Main line is backing up again.

Please have crew come back out and inspect main line, may require unclogging of main line again.

After a few minutes, water receded.

01/18/2024 01:12:49
1/18/2024 7:11:44 AM - Case # 20389839 -2301147761: A City crew has been working on site and completed a work order 15386073 that was linked to an issue you reported.

01/23/2024 02:37:02
1/23/2024 8:35:55 AM - Case # 20389839 -2301147761: A City crew has been working on site and completed a work order 15386074 that was linked to an issue you reported.